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Mortgage Fraud

Bottom line: mortgage fraud hurts banks and their customers. This course gives you the tools you need to help protect your bank and your customers from mortgage fraud.
From $20.00

New Accounts: Product Knowledge and Cross-Selling

Meet your customers’ needs with product knowledge and excellent customer service.
From $20.00

Payments 101 Part 1 - Checks and Credit Cards

Two of the oldest forms of payments are checks and debit and credit cards. While check use is decreased and physical checks have not changed dramatically, processing them has.
From $20.00

Payments 101 Part 2 - ACH & Wire Transfers

In the United States there are many ways we pay our bills and each other. The Automated Clearing House (ACH) is generally seen as a consumer product but is used by companies as well.
From $20.00

Phishing and Ransomware

Phishing is a general term for any attempt to collect personal, financial and sensitive information by posing as a trustworthy entity in an electronic communication.
From $20.00

Phishing: An Overview

Phishing is a general term for any attempt to collect personal, financial and sensitive information by posing as a trustworthy entity in an electronic communication.
From $20.00

Physical Information Security

Banks, like all businesses, rely heavily on information. In addition, banks are subject to regulations regarding how they handle information. For these reasons, information security is a key concern for banks.
From $20.00

Principles of Banking

This module will provide you with an overview of banking operations including accepting deposits, extending credit, and other services such as wealth management.
From $20.00

Real Estate Appraisal

A thorough understanding of real estate appraisal is critical to the health of a bank’s mortgage lending operations. This course discusses real estate appraisal and will help you ensure bank policies, procedures and practices are sound.
From $20.00

Red Flags Identity Theft Prevention Programs

Red Flags programs are critical to the prevention of identity theft. This course shows you to effectively implement and utilize a Red Flags program at your bank and help stop identity theft.
From $20.00

Regulation B: The Equal Credit Opportunity Act

Banks are required to provide people with equal access to credit regardless of race, color, religion, national origin, sex, marital status, or age (among other protected characteristics).
From $20.00

Regulation BB: The CRA for OCC, FED, and FDIC Banks

The Community Reinvestment Act helps make sure that banks are meeting the credit needs of the communities they do business in. This course will help you make sure your bank’s policies and procedures are compliant with the Community Reinvestment Act.
From $20.00

Regulation CC: Funds Availability Act - In Depth

Regulation CC governs how banks make deposited funds available to customers. This course provides an in-depth look at Regulation CC
From $20.00

Regulation CC: Funds Availability Act - Overview

Regulation CC establishes the basic rights, liabilities, and responsibilities financial institutions have regarding the availability of consumer deposited funds.
From $20.00

Regulation D: Reserve Requirements

This course explains Regulations D and the rules and requirements for banks concerning reserve requirements.
From $20.00