Banking Sector

BSA mandated programs such as Customer Identification, Customer Due Diligence and Anti-Money Laundering help fight money laundering, terrorism and financial crime.

Payment card security breaches have increased at an exponential rate in recent years. Deservedly or not, banks can find themselves the first point contact with customers when a security breach occurs. In this course we look at card security breaches and discuss how you can prepare your bank in the event of a breach.

Bank tellers need to understand checks. Your customers write them, make payments with them, and cash them. This module will provide you with an overview of checks. We will discuss the elements of a check, the proper procedure for check handling, and the different types of check you will encounter.

Bank tellers need to understand checks. Your customers write them, make payments with them, and cash them. This module will provide you with an overview of checks. We will discuss the elements of a check, the proper procedure for check handling, and the different types of check you will encounter.

If any section of your bank’s website is directed at children under the age of 13, this course is a must take for you. The Children's Online Privacy Protection Act (COPPA) sets our rules operators of websites directed at children must follow.

Frauds and scams evolve at a rapid pace. Learn what you can do to combat common frauds and scams in banking by taking this course.

The modules in the Compliance Expert Certificate program are designed to give community bankers the knowledge and skills they need to become experts in bank compliance.

The Community Reinvestment Act helps make sure that banks are meeting the credit needs of the communities they do business in. This course will help you make sure your bank’s policies and procedures are compliant with the Community Reinvestment Act.

Bank tellers are responsible for ensuring bank policies and procedures are executed properly. This means having an understanding of the regulations that inform those policies and procedures. In this course we look compliance for bank tellers.

Commercial lending can be an important part of a bank’s lending operation. However, it is important to not overlook the regulatory concerns that can arise. This course examines how key regulations affect commercial lending.

Consumer lending fraud is an issue all banks need to take seriously. This course discusses consumer fraud and shows you how you can help prevent consumer lending fraud at your bank.

Card based transactions are fast becoming consumers’ preferred payment method. In this course we discuss credit cards and debit cards and look at relevant rules and regulations.

This module will provide bank tellers with an overview of currency. We will discuss the different types of bill you will come across and methods to detect counterfeit currency.

Processing deposits is one of the most important aspects of a teller’s job. In this module, we provide an overview of deposits and discuss accurately and securely processing them.

Financial institutions play a crucial role in preventing elder financial abuse. This course examines elder financial abuse and shows you concrete methods you can use to help prevent it.