UDAAP: Unfair Acts or Practices

This UDAAP: Unfair Acts or Practices online training course is designed for all bank employees. Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) refers to actions by financial institutions that can harm consumers through unfairness, deception, or abuse. This course focuses on the unfair standard, explaining how an act may be considered unfair when it causes substantial injury, is not reasonably avoidable, and is not outweighed by benefits to consumers or competition.
SKU: P5303EN
$40.00
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This UDAAP: Unfair Acts or Practices online training course explores the regulatory background, core elements, and real-world examples to understand how unfair practices occur and why they matter for banks. The course highlights the importance of reviewing products, services, and disclosures, as well as the responsibility of bank personnel to recognize risks and minimize potential UDAAP violations.

Course Learning Objectives

By taking this online UDAAP: Unfair Acts or Practices course, the user will learn:

  • What is an unfair act or practice
  • How to recognize an unfair act or practice
  • What the bank should do to minimize risk

Course Outline

This online UDAAP: Unfair Acts or Practices course is made up of the following sections:

  1. Introduction
  2. Background
  3. Unfair Acts or Practices
  4. Examples
  5. What Does This Mean for Banks?
  6. Conclusion

Course Audience

This UDAAP: Unfair Acts or Practices online training course was designed for all bank employees.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses. 

Course Features Accessible, Video, Audio, Mobile
Course Language English
Length Range 30 Minutes or Less
Length (Hours) 0.5
Module Number(s) 42278EN