UDAAP: Deceptive Acts or Practices

This UDAAP: Deceptive Acts or Practices online training course is designed for all bank employees. Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) refers to actions that can mislead or harm consumers in financial transactions. This course focuses specifically on deceptive practices, explaining how misleading statements, omissions, or unclear disclosures can affect a reasonable consumer’s understanding and decision-making.
SKU: P5302EN
$40.00
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This UDAAP: Deceptive Acts or Practices online training course explores the three key elements regulators use to determine deception and review real examples to understand how these issues arise in practice. By strengthening awareness of these concepts, the course helps bank personnel better identify risks and support proactive compliance efforts.

Course Learning Objectives

By taking this online UDAAP: Deceptive Acts or Practices course, the user will learn:

  • What is a deceptive act or practice
  • How to recognize a deceptive act/practice
  • What the bank should do to minimize risk

Course Outline

This online UDAAP: Deceptive Acts or Practices course is made up of the following sections:

  1. Introduction
  2. Background
  3. Deceptive Acts or Practices
  4. Representation, Omission or Practice that Misleads/Likely to Mislead
  5. Act or Practice Considered from Perspective of Reasonable Consumer
  6. Representation, Omission or Practice must be Material
  7. Examples
  8. What Does This Mean for Banks?
  9. Conclusion

Course Audience

This UDAAP: Deceptive Acts or Practices online training course was designed for all bank employees.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.

Course Features Accessible, Video, Audio, Mobile
Course Language English
Length Range 30 Minutes or Less
Length (Hours) 0.5
Module Number(s) 42277EN