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The Language of Positive Communication

This lesson shows how positive communication will help you feel better about yourself and make your interactions with colleagues and customers beneficial for all!
SKU: P4726EN
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Positive communication is critical to the success of your business. Supporting comments, attitudes and actions inspire your colleagues and engender loyalty among your customers. This lesson defines positive communication, illustrates how positive communication affects workplace relations and customer service, and identifies aspects of negative communication and how to avoid them.

Products specifications
Course Language English
Length Range 31 - 60 Minutes
Length (Hours) 1
Course Features Audio
Course Features Video
Module Number(s) 40332EN
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