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In this Quality Service Definition online training course you will be introduced to the concept of quality service. The purpose of this course is to define quality service, explain the principles of quality service, instruct on how to build a culture of quality service, and identify how customer perception is influenced by the level of service provided.
By taking this online Quality Service Definition course, the user will learn to:
This online Quality Service Definition course is made up of the following sections:
This Quality Service Definition online training course was designed for employees and supervisors.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.