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NASBA Accredited Courses

The courses contained within this category have been approved as part of the NASBA National Registry for QAS Self-Study courses.

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Picture of Conflict Management

Conflict Management

This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
From $24.50
Picture of Conflicts of Interest

Conflicts of Interest

This course sets out and explains conflict of interest situations — what they are and how to avoid them. The objective is to help you deal with similar situations that you encounter in your job.
From $13.50
Picture of Coping with Change

Coping with Change

Change can be unsettling but it is constant in today’s world.
From $19.50
Picture of Creativity and Innovation in the Workplace

Creativity and Innovation in the Workplace

In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
From $29.50
Picture of Customer First Series (11 modules)

Customer First Series (11 modules)

Your customers will make you or break you, and developing relationships is the bottom line. In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.
From $49.50
Picture of Delegation

Delegation

Effective delegation is a strategic tool that leaders use to save time, enhance the morale of workers, and develop junior employees by placing authority in their hands.
From $19.50
Picture of Delivering Effective Feedback

Delivering Effective Feedback

In this course, learn how to provide feedback that serves as a tool to enhance performance and morale.
From $19.50
Picture of Developing A Strong Leadership Team

Developing A Strong Leadership Team

This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization.
From $19.50
Picture of Developing Strong Customer Relationships

Developing Strong Customer Relationships

This course helps learners identify ways to provide consistent and legendary customer service.
From $19.50
Picture of Diversity in the Workplace [US]

Diversity in the Workplace [US]

This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.
From $24.50
Picture of Doing Performance Reviews

Doing Performance Reviews

Providing performance feedback is an important part of a manager's job. Good performance feedback is critical in helping an organization achieve its objectives.
From $24.50
Picture of Drug Free Workplace

Drug Free Workplace

This program contains our clear and unequivocal Drug-Free Workplace Policy for maintaining a workplace free of illegal drugs and alcohol.
From $13.50
Picture of Email Etiquette

Email Etiquette

The World Wide Web and email technology have changed the way we communicate. Email offers a clear business advantage, speeding up transactions and long distance discussions. In the past few years, email has become the communication medium of choice in the office, replacing the phone and one-on-one contact.Email etiquette or protocol is the unwritten rules of email messaging. These rules help to improve communication, resulting in more effective emails. This module will provide you with the most up-to-date information on email etiquette and give you the skills to communicate effectively using email.
From $34.50
Picture of Employee Disciplining

Employee Disciplining

The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. This course offers tools and techniques for developing workable solutions with the individual involved.
From $19.50
Picture of Employee Motivation

Employee Motivation

This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward.
From $19.50