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NASBA Accredited Courses

The courses contained within this category have been approved as part of the NASBA National Registry for QAS Self-Study courses.

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Conflict Management Online Training Course

Conflict Management

This Conflict Management online training course is designed for employers, managers, and supervisors. This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
From $24.50
Conflicts of Interest Online Training Course

Conflicts of Interest

This course sets out and explains conflict of interest situations — what they are and how to avoid them. The objective is to help you deal with similar situations that you encounter in your job.
From $13.50
Coping with Change Online Training Course

Coping with Change

This Coping with Change online training course is designed for all employees. Organizational change is unavoidable; companies need to pivot quickly and efficiently to remain competitive. However, the fear of the unknown can cause employees a lot of stress. By understanding the process of change and the typical responses to it, you will be able to use proven techniques and strategies to decrease the stress of change.
$15.00
Creating Valuable Customer Relationships Online Training Course

Creating Valuable Customer Relationships

This Creating Valuable Customer Relationships online training course is designed for business owners, managers, and anyone else seeking information about creating valuable customer relationships. This course will help you discover the advantages to you and your customers of reaching out to each other and communicating openly.
From $19.50
Creativity and Innovation in the Workplace Online Training Course

Creativity and Innovation in the Workplace

In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
$15.00
Créer d`importantes relations avec les clients Online Training Course

Créer d'importantes relations avec les clients

Ce cours de formation en ligne Créer d'importantes relations avec les clients a été conçu pour les propriétaires d'entreprises, les gestionnaires et toute autre personne souhaitant créer des relations avec les clients. Ce cours vous aidera à découvrir les avantages, pour vous et vos clients, d'entrer en contact les uns avec les autres et de communiquer ouvertement.
From $19.50
Customer First Series (11 modules) Online Training Course

Customer First Series (11 modules)

Your customers will make you or break you, and developing relationships is the bottom line. In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.
From $49.50
Dar una retroalimentación efectiva Online Training Course

Dar una retroalimentación efectiva

La retroalimentación es un proceso por el cual el desempeño efectivo es reforzado y se corrige el desempeño no deseable. Este curso proporcionará a usted estrategias para dar retroalimentación efectiva que sirva como una herramienta para aumentar el rendimiento y la moral.
From $19.50
Delivering Effective Feedback Online Training Course

Delivering Effective Feedback

Feedback is a process by which effective performance is reinforced and less than desirable performance is corrected. This course will provide you with strategies to give effective feedback that serves as a tool to enhance performance and morale.
From $19.50
Desarrollo de un equipo de liderazgo fuerte Online Training Course

Desarrollo de un equipo de liderazgo fuerte

En este curso, se proporcionan los elementos clave para crear un equipo de liderazgo que dé el ejemplo para el resto de la organización.
From $19.50
Developing A Strong Leadership Team Online Training Course

Developing A Strong Leadership Team

This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization.
From $19.50
Developing Strong Customer Relationships Online Training Course

Developing Strong Customer Relationships

This Developing Strong Customer Relationships online training course is designed for employees, managers and anyone else seeking information about strong customer service relationships. This course will help you to identify how to develop a customer-centered organization to provide consistent and extraordinary customer service.
From $19.50
Développer de bonnes relations avec ses clients Online Training Course

Développer de bonnes relations avec ses clients

Ce cours de formation en ligne Développer de bonnes relations avec ses clients a été conçu pour les employés, les gestionnaires et toute autre personne à la recherche de formation sur le service à la clientèle. Ce cours vous aidera à déterminer comment créer une organisation orientée vers le client et qui fournit un service fiable et exceptionnel.
From $19.50
Diversity in the Workplace [US] Online Training Course

Diversity in the Workplace [US]

This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.
From $24.50
Doing Performance Reviews Online Training Course

Doing Performance Reviews

Providing performance feedback is an important part of a manager's job. Good performance feedback is critical in helping an organization achieve its objectives.
From $24.50