In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
Your customers will make you or break you, and developing relationships is the bottom line. In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.
La retroalimentación es un proceso por el cual el desempeño efectivo es reforzado y se corrige el desempeño no deseable. Este curso proporcionará a usted estrategias para dar retroalimentación efectiva que sirva como una herramienta para aumentar el rendimiento y la moral.
Feedback is a process by which effective performance is reinforced and less than desirable performance is corrected. This course will provide you with strategies to give effective feedback that serves as a tool to enhance performance and morale.
This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.