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NASBA Accredited Courses

The courses contained within this category have been approved as part of the NASBA National Registry for QAS Self-Study courses.

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Communicating Reactively

This course explains why people question or doubt. You will learn to use non-confrontational methods to clarify information and participate in constructive, positive communication.
From $19.50

Communication Basics

This course covers the basics of effective communication which gives you greater confidence in your ability to make sure that your messages are understood.
From $19.50

Cómo llevar a cabo reuniones efectivas

La mayoría de los gerentes pasan entre el 25 y el 80 % de su tiempo en reuniones; muchas de las cuales lideran. Además, según algunas estimaciones, aproximadamente el 50 % de este tiempo es improductivo. En este curso, revisaremos las estrategias que lo ayudarán a planificar y llevar a cabo reuniones efectivas y a tener resultados visibles.
From $19.50

Conflict Management

This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
From $24.50

Conflicts of Interest

This course sets out and explains conflict of interest situations — what they are and how to avoid them. The objective is to help you deal with similar situations that you encounter in your job.
From $13.50

Coping with Change

Change can be unsettling but it is constant in today’s world.
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Creating Valuable Customer Relationships

Good customer relations are a key success factor in any business. This module will help you discover the advantages to you and your customers of reaching out to each other and communicating openly.
From $19.50

Creativity and Innovation in the Workplace

In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
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Créer d'importantes relations avec les clients

Les bonnes relations avec la clientèle sont un facteur clé pour le succès de toute entreprise. Ce module vous aidera à découvrir les avantages de communiquer ouvertement pour vous et vos clients.
From $19.50

Customer First Series (11 modules)

Your customers will make you or break you, and developing relationships is the bottom line. In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.
From $49.50

Delivering Effective Feedback

In this course, learn how to provide feedback that serves as a tool to enhance performance and morale.
From $19.50

Desarrollo de un equipo de liderazgo fuerte

En este curso, se proporcionan los elementos clave para crear un equipo de liderazgo que dé el ejemplo para el resto de la organización.
From $19.50

Developing A Strong Leadership Team

This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization.
From $19.50
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Developing Strong Customer Relationships

This course helps learners identify ways to provide consistent and legendary customer service.
From $19.50
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Développer de bonnes relations avec ses clients

Vos clients décident ou non de votre réussite, et ce qui compte est de développer des relations.
From $19.50