NASBA Accredited Courses

This From Peer to Supervisor online training course was designed to help new supervisors address with confidence the challenges of managing their former co-workers. This course presents three key strategies for making the transition from peer to supervisor, stresses the importance of effective communication, and explores three management responsibilities: delegating, coaching, and discipline.

This Handling Violence in the Workplace online training course will help prepare you and your company to effectively manage violent situations should they occur. To create a workplace that is a safe environment for everyone, it is important to acknowledge that violence can occur in your company and that there are plans and programs that you can put in place to help prevent potentially volatile situations.

This Harassment Prevention Training [NY] online training course is designed for all New York employers and employees (including supervisors). Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employers, supervisors, and employees in New York a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

This Harassment Prevention Training for Employees [California] (SB1343) online training course is designed for all employees in California. Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employees in California a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

This Harassment Prevention Training for Employees [US] online training course is designed for all employees in the US. Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employees a greater understanding of harassment and illegal discrimination, how they can be prevented, and processes to follow when a complaint is made.

This Harassment Prevention Training for Supervisors [California] (AB1825) online training course is designed for supervisory employees and employers in California. Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employers and supervisors in California a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

This Harassment Prevention Training for Supervisors [US] online training course is designed for all supervisory employees and employers in the US. Sexual harassment and other forms of illegal discrimination are damaging to organizations, employees, and society at large. This training will give employers and supervisors a greater understanding of harassment and illegal discrimination, how they can be prevented, and the processes to follow when a complaint is made.

Hiring the right people is an important part of your role as a manager. This Hiring Right online training course will give you an understanding of the four steps of effective interviewing and selection, and explore the key interviewing skills that will assist you in conducting an efficient and effective interview.

This How to Build a Profitable Customer Base online training course is designed for C-suite and business analysis employees. Most business profitability analyses are centered around products and services. However, what if customer analysis was also key in making a business profitable? This course explores the concept and applicability of customer profitability analysis.

This How to Comply with HIPAA online training course provides a general overview of what is referred to as the Privacy Rule and discusses the key provisions and significant exceptions. The Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) include national standards for electronic health care transactions, codes, identifiers, and security and privacy standards for personal health information.

This Individual Anger Management online training course is designed to describe the essentials of managing anger in an appropriate and constructive manner. This course was designed specifically for the work environment, but the core elements of this training can be applied when you are at home or on the road.

This Individual Goal Contract online training course will teach you how to achieve goals by developing a self-initiated contract that formalizes your commitment to your goals. In this course, you will also learn how to use these contracts, how to set and meet deadlines, and strategies for meeting these goals.

This Individual Goal Personalization online training course will teach you different methods of turning a goal into your own, ranging from understanding the nature of doubt, preventing sabotage by the subconscious, to adopting new types of positive behaviors such as role playing. Using these techniques, you will learn how to become a successful goal setter and achiever.

This Individual Goal Setting online training course outlines the fundamentals of effective goal setting and offers guidelines to help you achieve your goals. This course defines goals, outlines the fundamentals of goal setting, highlights the differences between wishes, resolutions, and goals, and sets out guidelines to help you achieve your goals.

This Individual Goals and Challenges online training course will provide you with tools to set and remain committed to designing and achieving your goals. You will learn how to commit your goals to paper, set timelines, and track your progress. This course will teach you the importance of setting, pursuing, and achieving your goals.

This Individual Leadership Power online training course is designed for supervisors and managers looking to develop their leadership skills. This course is designed to help you unleash your leadership potential. You will learn how to take a stand, achieve a goal, and motivate others. The course explains how most leaders are made rather than born and teaches you to develop your personal leadership power (PLP).

This Individual Listening Skills online training course is designed for all employees and explores the meaning of active listening and the reasons why people do not listen effectively. This course is designed to help participants improve listening skills through increased awareness of their personal listening styles and practical exercises to develop their listening skills.

This Individual Priority Management online training course is about setting and ranking priorities, overcoming obstacles, evaluation, and adjustment. This course will explore how to use a priority process to achieve meaningful personal and career goals. It also provides numerous techniques and tips that will make priority management a key to successful accomplishments.

This Individual Productivity Enhancement online training course is designed for everyone. This course teaches time and task management skills that will make you more valuable to your company and more productive in your personal life. Productivity soars when people get the most impact from their time and effort. To maximize productivity, you must know the underlying value of the tasks you do.

This Information Security online training course will identify the safeguards needed to ensure the confidentiality, integrity, and security of the information that employees work with. Organizations are increasingly concerned about the security of electronic information. This course will introduce key concepts and terms, identify security threats, and outline best practices for information protection.

In this Interviewing Job Candidates online training course, you will learn how to define exactly what you are looking for in a job candidate, and be given checklists and discussion guides to ask the right questions and get relevant answers. The course addresses the most common legal pitfalls and how to avoid them, as well as issues you should consider when evaluating a candidate.

This Introduction to Emotional Intelligence online training course will give you an overview of EI and strategies to improve your own emotional intelligence. Emotional Intelligence is defined as the ability to recognize and manage emotions, both in ourselves and in others. Many people believe that EI is as important as IQ as an indicator of success in life and in the workplace.

This Introduction to Financial Statements online training course discusses the three financial statements that are commonly used to understand a company’s economic performance: the balance sheet, the income statement, and the cash flow statement. We will outline the purpose and use of these financial statements and the role they play in keeping an organization accountable to its stakeholders.

This online Leadership for the Future training course is a five-part program designed to help you develop the skills and attitudes you need to take an efficient and effective leadership role in your organization. The program will lead you through the process of becoming an effective leader in an organization, including ideas for personal development, the creation and implementation of vision, and working with people.

This Managing Change online training course is designed for supervisors, managers, and all employees tasked with managing change. This course outlines the skills required to manage organizational change and prepare for it. Once these management processes are set, you can continue to reinforce the change so that it becomes commonplace and part of the organization’s culture.

Workplace disputes can have a negative impact on productivity and morale. This Managing Disputes in a Unionized Workplace online training course will explore strategies for managing conflict in a unionized workplace. Many disputes can be resolved informally. You will learn mediation techniques that enable managers and supervisors to assist employees with informal dispute resolution

This Managing the Performance of Your Unionized Employees online training course will give you an understanding of the dynamics involved in managing the performance of unionized staff, and provide strategies for motivating them to meet your expectations. The course will help you approach an employee performance problem with confidence and authority.

This Managing Workplace Stress online training course is designed for all employees and supervisors. This course covers topics including job stress, dealing with burnout and prevention tools, avoiding unnecessary stress and facts about stress. Learners will find tools to create a healthier workplace and a more peaceful outlook.

This Meeting Effectiveness online training course is designed for all employees and supervisors. Meeting Effectiveness teaches the skills needed to lead and participate in meetings effectively and efficiently. By applying the key skills in this course, you will find that meetings become more effective, more enjoyable, and less time consuming.

This Negotiating Skills for the Professional online training course will explore techniques for identifying customer expectations and determining how to meet them in a way that both parties are satisfied by the results. This course has checklists and discussion guidelines to help a sales professional master this essential communication skill.

This Office Safety online training course is designed for employees working in an office. This course explores working in an office and how to manage common office hazards. This course will help you reduce the risk of workplace injury by discussing how to prevent common office hazards by following safety procedures.

This Online Customer Support online training course was designed for customer support and customer service professionals. This course will explore how to provide effective and professional online customer service and support while interacting with customers in the following three mediums: live chat support, text message support, and email support.

This Overview of 360 Degree Feedback online training course is designed to present a broad overview of 360 degree feedback, also called multi-rater or multi-source feedback. This type of feedback system is becoming more popular in organizations, including many of the Fortune 50 Companies. Given its popularity and widespread use, many organizations are wondering whether such a system will benefit them. This course will acquaint learners with the nature of such systems, how they are used, who is involved, current thinking about concerns and benefits, and what to look for when considering the adoption of such a system.

This Planning for Success online training course is designed for management employees. This course provides an important tool for strategically managing an organization’s performance: scenario planning. Scenario planning attempts to broaden an organization’s view of the future by asking, “What could happen?” instead of “What will happen?” This course goes into dept on Scenario Planning.

This Presentations That Work online training course includes techniques to help you determine what the audience wants and needs, methods to gauge their needs and a structure for organizing and formatting a good presentation. This course will include worksheets and checklists to help you plan and present your remarks for the most impact.

This Preventing Workplace Violence online training course provides information on why workplace violence occurs and how it can be prevented. Topics covered in this course include types of workplace violence, examples of prohibited conduct, tips on how to prevent workplace violence, tips on how to deal with irate customers and how to identify danger, the importance of reporting, domestic violence, and how it affects the workplace.

This Problem Solving in the Workplace online training course gives you the opportunity to learn how to solve some of your most important business problems using a logical method and supporting techniques. This course introduces the five-step process for solving problems, outlines techniques for prioritizing and selecting problems, and introduces the Four Absolutes of Quality Management.

This Project Management online training course is designed for project managers and employees involved in the project management process. Basic knowledge of project management can provide value to people and the organization's stakeholders. The four modules in this course will help you have a better understanding of the fundamentals of project management and improve your skills.

This Report Organization and Presentation online training course is designed for anyone who wishes to improve their business report writing skills. You will learn techniques to simplify, summarize and classify collected data, draw conclusions from that data, make specific suggestions for actions, and finally prepare report with easy to read graphics.

This Running Effective Meetings online training course is designed for managers and anyone who conducts meetings. In this course, we will review strategies that will help you plan and conduct effective meetings and get observable results. This course will provide you techniques that will encourage participation and lead to a productive meeting.

This Running Effective Teams online training course is designed for supervisors and managers and explores how to successfully manage a team to accomplish the desired results. Teams can provide a wonderful opportunites for collaboration and innovation, but sometimes hurdles get in the way of reaching objectives. In this course, we will review strategies for effective team leadership.

This Safety Attitudes and Actions online training course was designed for all employees. This course discusses how to develop safety awareness in the workplace and helps you understand how your attitude can be a critical factor in accident prevention. This course covers safety attitudes, safety audits, accident prevention, P.P.E., back care, working with electricity, mental alertness, and injury treatment.

This Safety in Fire Prevention online training course provides basic information on the precautions and procedures necessary for fire protection and safety in the workplace. This course will cover topics including fire prevention techniques, the types and classes of fires and fire extinguishers, and first aid procedures for dealing with fire-related injuries.

This Security Awareness online training course will introduce key concepts in security, and provide you with a basic understanding of the security function. This course will outline the five primary responsibilities of the security function, and review common security-related events, including crimes involving security. This course will also look at the monetary and non-monetary costs of crime.

This Social Media and Your Organization online training course provide company stakeholders and employees with a thorough understanding of how to develop and implement a social media policy. The policy will clearly outline your organization’s expectations for appropriate online behavior. The rapid growth and application of social media represent both an opportunity and a risk for many organizations.

In this Social Media Marketing online training course, we will discuss Social Media and the role of Social Media Marketing; we will identify commonly-used Social Media platforms and explain the significance of each in a marketing context, and we will discuss the various aspects of developing a Social Media Marketing plan.

This Strategic Management of Your Organization online training course provides an important tool for strategically managing an organization’s performance. This course will show what is involved in implementing a balanced scorecard in an organization. The balanced scorecard seeks to ensure the proper execution of strategy and to balance an organization’s current performance against the long-term health of the organization.

This Succeed as a Supervisor online training course details the most important elements of successful supervision, with attention to both people and organizational skills. There are tools and techniques for making the most of the talents of the work group, personal skill assessments, and methods for organizing and managing the workflow.

This Succession Planning online training course is designed for small business owners. Developing your succession plan is a process that requires you to make many decisions, some of them complex. The earlier you start this process, the more successful it will be. The three modules in this course will help you think about your exit strategy, initiate the process of valuing your business, and discover how to get the most for your business when the time comes.

This Supervisory Law-California online training course will cover the basics of each area of employment law. The laws governing employment are very complex. The objective of this course is to raise awareness among members at the leadership level so that they are “sensitive” to issues that pose potentially litigious repercussions.