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Managing Disputes in a Unionized Workplace

Strategies for managing conflict in a unionized workplace.
SKU: P4028EN
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Workplace disputes can have a negative impact on productivity and morale. Whether the dispute is between two or more employees, or between manager and employees, this course will help you deal with workplace conflict in a unionized environment. Many disputes can be resolved informally. You will learn mediation techniques that enable managers and supervisors to assist employees with informal dispute resolution. But, inevitably, some disputes become grievances. We will review the grievance procedure, focusing on the responsibilities of the manager or supervisor.

Products specifications
Course Language English
Length Range 31 - 60 Minutes
Length (Hours) 1.00
Course Features Audio
Course Features NASBA CPE - QAS Self Study
NASBA CPE Credits 1.0
Module Number(s) 17904EN