This Communicating Interpersonally online training course explores how to communicate effectively along with practicing and mastering these skills.
If you have ever taken lessons for a sports activity, you recall that the fundamentals were generally easy to explain, like keeping your eye on the ball; however, they required practice to master.
Course Learning Objectives:
On completion of this Communicating Interpersonally course, the user will learn to:
- Recognize the difference between problems and misunderstandings
- Improve interpersonal communication skills
- Avoid adversarial situations
- Communicate more effectively with managers and co-workers
- Recognize verbal and non-verbal messages
Course Outline:
- Internalizing the Fundamentals
- Communication Basics
- Simple Starters
- Challenging Situations
- Soften Things Up
- Verbal Communication
- Non-Verbal Communication
Course Audience:
This Communicating Interpersonally online training course was designed for Business/Sales employees.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.