Writing Effective Emails

This Writing Effective Emails online training course explores the importance of writing an effective and successful email. A properly formatted and well-written email will ensure what you write is easily understood and will reflect favorably on you and your company.  This course will outline the advantages and challenges of email, correct grammar and formatting and the importance of the active voice in emails.

To illustrate the importance of well-written correspondence, we present a scenario in this course from the technology sector. The scenario clearly shows why an effective email is so important. The case studies present common problems in writing emails and offer helpful solutions.

Course Learning Objectives

By taking this online Writing Effective Emails course, the user will learn to:

• Outline the advantages and challenges of communicating by email.
• Recall the principles of good communication in business email.
• Recognize the importance of using the active voice in business writing.
• Recall the basic rules of sentence structure.
• Identify common uses of punctuation.
• Incorporate effective formatting techniques.

Course Outline

This online Writing Effective Emails course is made up of the following sections:

1. Introduction
2. The Advantages and Challenges of Email
3. The Principles of Good Communication
4. Basic Grammar and Formatting
5. Conclusion
6. Test

Course Audience

This Writing Effective Emails online training course was designed for employees and employers in any industry.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.