This Workplace and Personal Skills Certificate online training course explores key topics including effective communication, coping with stress, self-esteem, skills for managers, and building a healthy workplace culture. The program offers a comprehensive skillset including improving productivity, how to have better staff meetings, customer service skills, how to delegate and dealing with grief. These concise, personal development modules will help you develop a positive work environment, improve your productivity, enhance your interpersonal relationships, and find a healthy balance between work, family, and self. The program promotes a healthy workplace culture.
Course Learning Objectives
By taking this online Workplace and Personal Skills Certificate program, the user will learn:
- Effective communications skills
- Stress management, change management, conflict management
- Becoming a creative asset, increase self-esteem
- Personal development topics like parenting, grief, working well with others
- Become a better leader with leadership training, effective staff meetings, and delegation skills
Course Outline
This online Workplace and Personal Skills Certificate course consist of the following modules:
- Accepting Change in the Workplace
- Becoming a Creative Asset
- Customer Service is About People
- Dealing With Conflict
- Dealing with Grief
- Delegating I
- Delegating II
- Effective Communication
- Effective Leadership
- Effective Staff Meetings
- Healthy Workplace Culture
- Improve Your Productivity
- Managing Stress
- Managing Workplace Culture
- Parenting Skills
- Presentation Basics
- Recognizing Stress
- Relax!
- Self Esteem
- Special Issues in Stress
- Understanding Stress
- Working Well with Others
Course Audience
This Workplace and Personal Skills Certificate online training course is designed for all employees.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.
Course Language |
English |
Length Range |
Over 60 Minutes |
Length (Hours) |
12.50 |
Course Features |
Accessible, Audio, Mobile, NASBA CPE - QAS Self Study |
NASBA CPE Credits |
12.0 |
Module Number(s) |
12910EN 12911EN 12912EN 12913EN 12914EN 12915EN 12916EN 12917EN 12918EN 12919EN 12940EN 12941EN 12942EN 12943EN 12944EN 12945EN 12946EN 12947EN 12948EN 12949EN 12950EN 12951EN 13576EN |