Social Media for Banks

In this Social Media for Banks online training course, we will look at how social media impacts banks. This course will explore the intersection of banking regulation and social media.  Social Media has changed the way we interact with each other, and this course discusses that bank and customer interaction is no exception. 

We all know that social media is critical when it comes to communicating with customers and the public. However, there can still be a lot of confusion over how those communications are executed. Furthermore, in a highly regulated industry such as banking there a number of rules one must follow when engaging with the public via social media. In this course, we look at social media, banks, and banking regulations.

Course Learning Objectives

By taking this online Social Media for Banks course, the user will learn:

• Define social media
• Understand how banks use social media
• Explain how social media risk compliance works
• Ensure bank social media initiatives are compliant with deposit and lending, payment system, BSA/AML, CRA and privacy regulations

Course Outline

This online Social Media for Banks course is made up of the following sections:

1. Social Media and Banks
2. Regulatory concerns
3. Privacy rules

Course Audience

This Social Media for Banks online training course was designed for bank employees.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.