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Industry Specific Training

This catalog contains courses for the Insurance, Chemical, Mining and Banking industries.

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Security: Laws, Rules and Regulations

The security function's primary duty is to develop and administer a written Security Program for the institution. Examiners evaluate the potential effectiveness of an institution's Security Program in three parts: physical security, process security and information systems (IS) security. This e-learning module discusses the laws, rules and regulations that affect the security function. This module is part of a comprehensive e-learning program that addresses the security function.
From $20.00

Security: Personnel

No one person needs to perform all of the security-related tasks within the institution – the security function actually works best when several skilled people apply their respective knowledge, training and expertise to address security issues. This e-learning module suggests personnel who may logically perform safety and security-related tasks. This module is part of a comprehensive e-learning program that addresses the security function.
From $20.00

Social Media for Banks

Social Media has changed the way we interact with each other. Bank and customer interaction is no exception. In this course, we will look at how social media impacts banks. We will pay particular attention to the intersection of banking regulation and social media.
From $20.00

Telephone Basics

In order to securely and efficiently serve customers over the phone you need to have an understanding of telephone based customer service and the proper security procedures for conducting bank business over the phone.
From $20.00

Teller Basics

This module will provide bank tellers with the information they need to effectively serve bank customers. You will learn about professionalism, transaction processing, security and protecting against scams.
From $20.00

Teller Specialist Certificate

The ICBA Teller Specialist Certificate Program contains over 20 hours of content on topics vital to the success of today's bank teller.
From $89.50

The Annual Security Program Report

State and federal regulations require that the Security Officer must submit a report to the institution's Board of Directors annually regarding the effectiveness of the Security Program.
From $20.00

The Bank Secrecy Act

This module will provide you with an overview of the Bank Secrecy Act (BSA). We will discuss the history of bank secrecy regulation, compliance with the BSA Act, and elements of a BSA compliance program
From $20.00

The Consumer Credit Protection Act

The Consumer Credit Protection Act is made up of a number of pieces of legislation relating to consumer credit. Together, these rules and regulations govern almost all bank-consumer credit interactions.
From $20.00

The Federal Deposit Insurance Corporation (FDIC)

The FDIC insures deposits. Most deposit accounts in America are FDIC insured. In this course we discuss the FDIC and how you can make sure bank policies and procedures are compliant with FDIC rules.
From $20.00

The Flood Disaster Protection Act

The Flood Disaster Protection Act (FDPA) seeks to reduce the risk inherent in extending loans secured by property in flood zones by mandating certain rules for lenders. This course discusses the FDPA and the steps your bank needs to take to make sure policies and procedures are FDPA compliant.
From $20.00

The Service Members Civil Relief Act

America’s servicemembers are an important segment of bank customers. This course examines the provisions of the Servicemembers Civil Relief Act that inform how banks serve these important customers.
From $20.00

Towards Sustainable Mining [8 modules]

This online program consists of eight courses that will prepare participants to consistently complete a TSM self-assessment for their company's facilities using the TSM assessment protocols and will understand the process for external verification.
From $250.00

Understanding Endorsements

This module provides Bank Tellers you with an overview of endorsements, explains what makes an endorsement acceptable, and discusses common problems.
From $20.00

Understanding Fraud for Internal Auditors

Internal auditors play a critical role in fraud prevention. This course discusses types of fraud, fraud indicators and fraud controls.
From $20.00