This course will acquaint you with the dynamics of communication in the workplace and help you develop more effective communication skills. It will also teach you how to handle ethical situations in the workplace.
This course presents tactful, effective strategies for communicating bad or unwelcome news to others. You will learn strategies for presenting negative messages both inside and outside an organization.
This course provides an introduction to the meaning of signals projected through body language. You will learn how these signals provide clues to attitudes and feelings that can be verified with effective verbal communication.
This course helps learners shape communities and design innovative projects. Topics include: connected communities, community development business plans, and assessing your community's entrepreneurial readiness.