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In this course on Empowerment you will develop the ability to take responsibility and exercise authority in making fast decisions.
SKU: P4637EN
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With the aid of video segments, questions and exercises, you will see how empowerment can improve your job performance, make your organization run smoother and secure customer loyalty!

Learning Objectives:

  1. Understand the concept of empowerment and its basic principles
  2. Be aware of what facilitates empowerment
  3. Be aware of what hinders empowerment
  4. Know how to contribute to a culture of empowerment within your company
  5. Be able to remove obstacles that hinder empowerment
  6. Understand how to make quick decisions and improve your customer service skills



Duration: 1 hour

Products specifications
Course LanguageEnglish
Length Range31 - 60 Minutes
Length (Hours)1.00
Course FeaturesAudio
Course FeaturesVideo
Module Number(s)40277EN