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Communicating Reactively

This course explains why people question or doubt. You will learn to use non-confrontational methods to clarify information and participate in constructive, positive communication.
SKU: P5880EN
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Quantity
100+
500+
Price
$29.25
$19.50
$39.00
This course discusses techniques to use when communicating with someone who questions what you are saying, or doubts that the information you are providing is correct. Our instinctive reaction is to become defensive in this type of situation—preventing any hope of a positive outcome. This course explains why people question or doubt. You will learn to use non-confrontational methods to clarify information and participate in constructive, positive communication.
Products specifications
Course LanguageEnglish
Length Range31 - 60 Minutes
Length (Hours)0.83
Course FeaturesAudio
Course FeaturesMobile
Course FeaturesNASBA CPE - QAS Self Study
NASBA CPE Credits1.0
Module Number(s)12580EN
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