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This Communicating Negative Messages online training course explores tactful, effective strategies for communicating bad or unwelcome news to others. You will learn strategies for presenting negative messages both inside and outside an organization. You will learn skills specifically designed for the delicate job of delivering bad news. This includes considering legal matters and recognizing cultural differences.
On completion of this Communicating Negative Messages course, the user will learn to:
This online Communicating Negative Messages course is made up of the following sections:
This Communicating Negative Messages online training course was designed for employees, employers and business communicators.
If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.