Alternative Dispute Resolution (ADR)

This Alternative Dispute Resolution online training course is designed for managers and C-suite executives. Litigation in either an adversarial or inquisitorial system is expensive, time-consuming, risky, and sometimes counterproductive. This course will review the prevailing public, adjudicative systems used to resolve civil disputes involving businesses. It will explore alternative dispute resolution (ADR) methods that can save a company time and money and safeguard its reputation.
SKU: P2322EN
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This Alternative Dispute Resolution online training course explores methods of dispute resolution other than expensive and time-consuming litigation.

The first and second modules provide an overview of different alternative dispute resolution (ADR) methods, how and why they developed, and business best practices that enable the implementation of an ADR program.

The third module looks at negotiation as an ADR method by examining two general models, its process and outcomes, and how it can be applied internationally.

The fourth and fifth modules explore the nature of arbitration by focusing on arbitration between businesses as well as labor and employment (or internal) arbitration. These modules provide the knowledge required to use arbitration as a viable option for dispute resolution.

The sixth module delves into mediation as a dispute resolution mechanism by discussing three forms of mediation, the overall process, mediation selection, and its advantages and disadvantages.

Finally, the seventh module looks at two hybrid mechanisms—the summary jury trial and mini-trials. This module explores how both mechanisms use elements of litigation, mediation, and negotiation and provide unique use cases, advantages, and disadvantages.

Course Learning Objectives

On completion of this Alternative Dispute Resolution course, the user will learn:

  • Define alternative dispute resolution
  • Identify the stages of the lawsuit and the use of ADR
  • Recognize the impact of litigation on business
  • Identify best business practices in ADR
  • Recognize the advantages and disadvantages of ADR
  • Identify ADR's party-driven and adjudicative processes
  • Recognize the two general models of negotiation
  • Understand the effect of representation in negotiation
  • Apply the skills that successful negotiation requires
  • Understand how to negotiate with uncooperative parties
  • Evaluate negotiation outcomes
  • Understand international and cross-cultural negotiation
  • Define commercial arbitration and how it developed
  • Recognize determining procedures and arbitration agreements
  • Explain the arbitrator selection process
  • Define arbitration award
  • Recognize the process of voluntary arbitration and court-annexed arbitration
  • Recognize the advantages and disadvantages of arbitration
  • Define the process of interest arbitration and grievance or rights arbitration
  • Understand international commercial arbitration
  • Define mediation and its process
  • Define the three major forms of mediation
  • Identify which cases are appropriate for mediation
  • Recognize the importance of mediator selection and the roles and ethics of the mediator
  • Define mandatory mediation
  • Recognize the advantages and disadvantages of mediation
  • Review summary jury trial (SJT) and mini-trial and how they developed
  • Recognize the components of the SJT and the mini-trial
  • Identify the advantages and criticisms of the SJT and the mini-trial
  • ·Examine the best practices in implementing a summary jury trial or mini-trial

Course Outline

  1. Litigation and Dispute Resolution
  2. Settling Disputes Using ADR
  3. ADR Negotiations
  4. ADR Commercial Arbitration
  5. ADR Labor and Employment Arbitration
  6. ADR Mediation
  7. ADR Summary Jury Trial and Mini-Trial

Course Audience

This Alternative Dispute Resolution online training course was designed for managers and C-suite executive employees.

If you have any concerns as to whether this course is appropriate for you or your industry, please browse our full selection of online courses.

Course Language English
Length Range Over 60 Minutes
Length (Hours) 5.0
Course Features Audio, Mobile, Accessible
Module Number(s) 12590EN