This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.
The World Wide Web and email technology have changed the way we communicate. Email offers a clear business advantage, speeding up transactions and long distance discussions. In the past few years, email has become the communication medium of choice in the office, replacing the phone and one-on-one contact.Email etiquette or protocol is the unwritten rules of email messaging. These rules help to improve communication, resulting in more effective emails. This module will provide you with the most up-to-date information on email etiquette and give you the skills to communicate effectively using email.
The Strategies and Tips in this course will help a manager to improve overall performance by knowing when and how to take corrective action with problem employees. This course offers tools and techniques for developing workable solutions with the individual involved.
This course gives practical suggestions for identifying group and individual motivating factors and mobilizing them to energize employees. There are tools, techniques, and methods for revitalizing the workplace and encouraging initiative in each person in order to move everyone forward.
Ce cours enseigne les techniques efficaces d’encadrement et vous permet d’aider les employés à améliorer leur rendement au travail grâce à un sens plus clair des objectifs du rendement et une motivation renouvelée.
This course offers everything the business communicator needs to improve public speaking and oral presentation skills. The course contains information on visual aids, verbal signposts, and planning and organizing material.
This course has tools and methods for collaboratively establishing goals and specific performance criteria for all employees. There are tips to help you obtain commitment to your goals and methods to help you review performance goals regularly.
All bank employees are expected to make good decisions every day based on the organization's values and contemporary standards in business ethics. This course provides you with a solid framework for ethical decision making.