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NASBA Accredited Courses
The courses contained within this category have been approved as part of the NASBA National Registry for QAS Self-Study courses.
Conflict Management
This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
From $24.50
Conflicts of Interest
This course sets out and explains conflict of interest situations — what they are and how to avoid them. The objective is to help you deal with similar situations that you encounter in your job.
From $13.50
Creating Valuable Customer Relationships
Good customer relations are a key success factor in any business. This module will help you discover the advantages to you and your customers of reaching out to each other and communicating openly.
From $19.50
Creativity and Innovation in the Workplace
In this course, we will show you how creativity and innovation can be made to work. As you move through the various sections, you will begin to see how an overall framework, processes, methods and techniques can make creativity and innovation a valuable asset, not only in the workplace but for the organization.
$15.00
Créer d'importantes relations avec les clients
Les bonnes relations avec la clientèle sont un facteur clé pour le succès de toute entreprise. Ce module vous aidera à découvrir les avantages de communiquer ouvertement pour vous et vos clients.
From $19.50
Customer First Series (11 modules)
Your customers will make you or break you, and developing relationships is the bottom line. In this series, you will examine issues such as rapport and trust, and identify what clients want in terms of communication. You will learn some techniques for establishing trust and eliminating negative messages from your communication, both of which will have a significant impact on your client relations.
From $49.50
Dar una retroalimentación efectiva
La retroalimentación es un proceso por el cual el desempeño efectivo es reforzado y se corrige el desempeño no deseable. Este curso proporcionará a usted estrategias para dar retroalimentación efectiva que sirva como una herramienta para aumentar el rendimiento y la moral.
From $19.50
Delivering Effective Feedback
Feedback is a process by which effective performance is reinforced and less than desirable performance is corrected. This course will provide you with strategies to give effective feedback that serves as a tool to enhance performance and morale.
From $19.50
Desarrollo de un equipo de liderazgo fuerte
En este curso, se proporcionan los elementos clave para crear un equipo de liderazgo que dé el ejemplo para el resto de la organización.
From $19.50
Developing A Strong Leadership Team
This course delivers the key elements of how to create a leadership team that is a model for the rest of the organization.
From $19.50
Developing Strong Customer Relationships
This course helps learners identify ways to provide consistent and legendary customer service.
From $19.50
Développer de bonnes relations avec ses clients
Vos clients décident ou non de votre réussite, et ce qui compte est de développer des relations.
From $19.50
Diversity in the Workplace [US]
This course is designed to raise employee awareness about demographic changes and the benefits of diverse teams in the workplace. The course teaches employees about the science of unconscious bias, how to recognize and resolve it and move toward an inclusive work culture.
From $24.50
Doing Performance Reviews
Providing performance feedback is an important part of a manager's job. Good performance feedback is critical in helping an organization achieve its objectives.
From $24.50
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