Level 2: 52 Lessons – approximately 6 hours of training
This intermediate-level course builds upon the basic skills taught in the Level 1 course. Students will learn how to customize their outgoing messages by setting default message formats and fonts, as well as by adding signatures, themes, and stationery. They will also learn how to create, activate, and turn off Out of Office messages; set message importance and sensitivity; delay delivery of messages; request delivery receipts; and create e-mail polls. Mail management is enhanced as students learn to mark items for follow-up using Quick Click Flags, perform various mail management tasks using rules, and organize Outlook items using color categories and Search Folders. Furthermore, the course covers how to address messages using address books and distribution lists, send and respond to meeting and task requests, share Calendars over a network, publish Calendars to Office Online, send Calendar Snapshots, subscribe to Internet Calendars, and configure Outlook to handle other e-mail accounts, such as a Hotmail account.
No final exam or certificate available.