Improve your change management skills by viewing the different responses to change, an example of managing change the wrong way, and Prosci’s three phase process change management strategy, which outlines the importance of awareness and desire, knowledge and ability and reinforcement. Watch the three videos, then take a short test of the material.
This course includes an examination.
- Recognize individual responses to change;
- Understand the wrong way to manage change;
- Have a strategy to manage change the right way.
- Different Responses to Change
- Managing Change the Wrong Way
- Prosci’s 3 Phase Process Change Management Strategy
Audio, video, mobile