Search

Customer Service, Marketing & Sales

View as Grid List
Sort by
Display per page
Picture of Série les clients d'abord
Picture of Serie Los Clientes Primero (Customer First Series)

Serie Los Clientes Primero (Customer First Series)

Sus clientes le darán el éxito o el fracaso, la base está en desarrollar relaciones con los clientes.
From $49.50
Picture of Service Attitude and Mindset

Service Attitude and Mindset

In this lesson you will learn how to develop an exceptional service attitude and build the foundation for outstanding customer service.
From $9.50
Picture of Small Business Marketing and Sales Certificate Program

Small Business Marketing and Sales Certificate Program

This 20.5 hour small business program offers a wide scope of information, ranging from Internet basics to both fundamental and complex marketing concepts, teaching you how to properly research and target your e-marketing initiatives.
From $149.50
Picture of Social Media Marketing

Social Media Marketing

In this course we will discuss Social Media and the role of Social Media Marketing; we will identify commonly-used Social Media platforms and explain the significance of each in a marketing context; and we will discuss the various aspects of developing a Social Media Marketing plan.
From $34.50
Picture of Systematic Selling - Establishing Rapport

Systematic Selling - Establishing Rapport

The third step in the Systematic Selling Process is establishing rapport with the prospect. In this module, we'll look at ways to ensure that your sales call gets off to a good start.
From $29.50
Picture of Systematic Selling - Gaining Commitment and Following Up

Systematic Selling - Gaining Commitment and Following Up

The seventh step in the Systematic Selling Process is gaining commitment. In this module, you'll find out how to build a staircase of agreements leading to your final recommendation.
From $29.50
Picture of Systematic Selling - Getting the Appointment

Systematic Selling - Getting the Appointment

The first step in the Systematic Selling Process is getting the appointment. In this module you will learn effective strategies for contacting a prospect by making a cold call, corresponding by letter or e-mail, and using the telephone.
From $29.50
Picture of Systematic Selling - Handling Obstacles

Systematic Selling - Handling Obstacles

The sixth step in the Systematic Selling Process is handling obstacles. In this module, you'll learn how to relate obstacles to your prospects' behavior styles.
From $29.50
Picture of Systematic Selling - Identifying Objectives

Systematic Selling - Identifying Objectives

The fourth step in the Systematic Selling Process is identifying the prospect's objectives. In this module, we'll discuss how to position your company as a potential partner.
From $29.50
Picture of Systematic Selling - Making a Recommendation

Systematic Selling - Making a Recommendation

The fifth step in the Systematic Selling Process is making a client-focused recommendation. In this module, you will learn how to make a client-focused recommendation by relating the benefits and features of your products and services to your prospects' objectives.
From $29.50
Picture of Systematic Selling - Planning the Call

Systematic Selling - Planning the Call

The second step in the Systematic Selling Process is planning the call. In this module you will learn how to plan a sales call to ensure that the conversation with your prospect goes the way you would like it to.
From $29.50
Picture of Systematic Selling - The Complete Program

Systematic Selling - The Complete Program

Learn professional selling techniques and develop your own strategies for applying them to your market.
From $87.50
Picture of Team Building

Team Building

In this lesson you will learn how teamwork will help you deliver superior customer service.
From $9.50
Picture of Telepro Online - Complete Program

Telepro Online - Complete Program

The TelePro® Online Program is essential for anyone who interacts with internal or external customers over the telephone.
From $99.50