New business development is critical for the ongoing success of any business. Contacting prospective new customers ('prospects') on the phone is one of the most powerful ways to maintain this new business stream.
Nous développerons un modèle de définition du marketing. Nous illustrerons que le marketing est simplement un processus, ou un ensemble d’activités dont le but est d’offrir des biens et services aux individus.
The secret is really good service is to treat your customer the way you would want to be treated. So, why is it so hard to find in today's world of business? In our new economy, with all the technological tools in our hands, customer service should be easy to deliver.
This course will provide you with practical tips on identifying the features and benefits of your product and service, a competitive analysis, preparing sales presentation, dealing with customers, handling objections, and using customer feedback to improve your performance.
This course examines the issues related to preparing and setting the stage for a commitment to buy, looks at some of the reasons why this is such a tough step for many aspiring sales professionals, and gives techniques and methods for making sure it happens.