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Customer Service, Marketing & Sales

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Picture of Marketing

Marketing

From $39.50
Picture of Marketing (4 module program)

Marketing (4 module program)

This four hour program was created for individuals who want to know more about marketing.
From $39.50
Picture of Online Customer Support

Online Customer Support

Learn how to provide excellent customer support through live chat, text messaging and email.
From $24.50
Picture of PCR-3: Professional Customer Relations Soft Skills Series: Customer Service Skills

PCR-3: Professional Customer Relations Soft Skills Series: Customer Service Skills

Achieve success in your career by building professional communication skills through active listening, telephone skills and by knowing what strategies to use when dealing with difficult situations.
From $34.50
Picture of Quality of Work

Quality of Work

This lesson demonstrates new ways to raise the bar for yourself, thus displaying your commitment to providing quality service and doing more for your employer and your customers.
From $24.50
Picture of Quality Service Definition

Quality Service Definition

In this session you will learn the importance, the principles, the culture, and the benefits of quality service.
From $24.50
Picture of Sales Is Just Great Service! (for Financial Services)

Sales Is Just Great Service! (for Financial Services)

This six-part program is designed to show the employees of financial institutions how they can promote the success of their institution by expanding its existing relationships with customers.
From $29.00
Picture of Sales Skills - Basic

Sales Skills - Basic

Learn and develop professional selling skills to help grow your prospect base and improve your sales success ratio.
From $44.50
Picture of Sentimientos:  Servicio de Calidad…Hoy y Siempre (Feelings: Quality Service...First Time, Every Time)

Sentimientos: Servicio de Calidad…Hoy y Siempre (Feelings: Quality Service...First Time, Every Time)

El servicio de calidad es la clave para ser exitoso en cualquier área. Mejore el orgullo y el profesionalismo de cada quien en su organización mediante el dominio de la filosofía del Servicio de Calidad. Estas cinco partes del programa, desarrollado por el líder mundial en servicio al cliente, se enfoca en nuevas formas de ofrecer un servicio al cliente de calidad. Este programa esta diseñado para usarse en ambientes financieros, de oficina y profesionales.
From $19.50
Picture of Série les clients d'abord
Picture of Serie Los Clientes Primero (Customer First Series)

Serie Los Clientes Primero (Customer First Series)

Sus clientes le darán el éxito o el fracaso, la base está en desarrollar relaciones con los clientes.
From $49.50
Picture of Service Attitude and Mindset

Service Attitude and Mindset

In this lesson you will learn how to develop an exceptional service attitude and build the foundation for outstanding customer service.
From $24.50
Picture of Small Business Marketing and Sales Certificate Program

Small Business Marketing and Sales Certificate Program

This 20.5 hour small business program offers a wide scope of information, ranging from Internet basics to both fundamental and complex marketing concepts, teaching you how to properly research and target your e-marketing initiatives.
From $149.50
Picture of Social Media Marketing

Social Media Marketing

In this course we will discuss Social Media and the role of Social Media Marketing; we will identify commonly-used Social Media platforms and explain the significance of each in a marketing context; and we will discuss the various aspects of developing a Social Media Marketing plan.
From $34.50
Picture of Systematic Selling - Establishing Rapport

Systematic Selling - Establishing Rapport

The third step in the Systematic Selling Process is establishing rapport with the prospect. In this module, we'll look at ways to ensure that your sales call gets off to a good start.
From $29.50