Topics in this course include: the importance of knowing your audience and understanding the law, recognizing your limits in communication, the importance of saying what you mean and using facts in communications, managing closure with clients, the importance of record retention, and more.
This course covers topics such as: the importance of being aware of laws, focusing on applicant qualifications during interviews, recognizing and avoiding irrelevant questions, avoiding eliciting information, tips from the Equal Employment Opportunity Commission, and more.
This Record Management online training course provides information on how to maintain accurate and important workplace records. Our corporate records are among the company's most important and valuable assets, these records include essentially everything you produce as an employee, regardless of its format. This course was designed to help you understand the importance of record management.
This module will introduce key concepts in security, and provide you with a basic understanding of the security function. We will outline the five primary responsibilities of the security function, and review common security-related events, including crimes involving security.
This course is a basic guide to meal breaks, rest breaks, wages and hours worked for supervisors in California. The goal of this course is to raise your awareness of this important area of employment law.
This Supervisory Law-California online training course will cover the basics of each area of employment law. The laws governing employment are very complex. The objective of this course is to raise awareness among members at the leadership level so that they are “sensitive” to issues that pose potentially litigious repercussions.
This Supervisory Law online training course will cover the basics of each area of employment law. The laws governing employment are very complex. The laws governing employment are very complex. The objective of this course is to raise awareness among members at the leadership level so that they are “sensitive” to issues that pose potentially litigious repercussions.
If you own a business in Canada, you must comply with all applicable federal and provincial/territorial tax requirements. This module will provide you with an overview of what you need to consider. Please note that the information in this module should not be taken as tax advice.
This Telemarketing Compliance online training course will explain the basic rules that telemarketing employees must abide by when making telemarketing phone calls. The topics covered in this course include the history and sources of telemarketing law, Do-Not-Call Rules, National Do-Not-Call List Exemptions, Auto-Dialing Regulations, call abandonment and abusive telemarketing practices.
This Family and Medical Leave Act online training course presents an overview of the Family and Medical Leave Act and the amendments to the act. FMLA requires employers of a certain size to allow employees to take unpaid, job-protected leave in certain situations. It discusses employer and employee eligibility and highlights employer responsibilities, as well as providing practical tips on complying with these responsibilities.
This Unconscious Bias online training course is designed for all employees, supervisors and management. This course explains unconscious bias, the impact it has on the workplace, and the steps you can take to manage it and encourage diversity and inclusivity. With a better understanding of unconscious bias and where it comes from, you can take steps to resolve individual bis, and make better choices and connections.
This Understanding Contracts and Their Use online training course is designed for anyone working with contracts whether it be personal contracts or business professionals. By learning fundamental contract principles, you will be able to get what you want in business dealings and personal contracts, avoid misunderstandings and costly disputes, and achieve success in your business and personal ventures.
This module was developed to help you understand the False Claims Act (FCA), its administrative remedies and federal whistleblower-protection laws. The module covers the basics of the law and what you can do to stop defrauders in their tracks.
Everyone is affected by the negative consequences of a workplace that allows bullying. This course is designed to inform employers, managers, supervisors and employees of their obligations and their roles in ensuring a respectful workplace that is free from bullying.