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Picture of Community Development Certificate

Community Development Certificate

This course helps learners shape communities and design innovative projects. Topics include: connected communities, community development business plans, and assessing your community's entrepreneurial readiness.
From $19.50
Picture of Compensation and Benefits Planning for Small Business [Canada]

Compensation and Benefits Planning for Small Business [Canada]

In this module, we will review four key aspects of an effective compensation plan: salary administration, pay equity, compensation strategies, and benefits.
From $29.50
Picture of Compensation and Benefits Planning for Small Business [US]

Compensation and Benefits Planning for Small Business [US]

In this module, we will review four key aspects of an effective compensation plan: salary administration, pay equity, compensation strategies, and benefits.
From $29.50
Picture of Compétences en présentation
Picture of Comprendre les états financiers
Picture of Conflict Management

Conflict Management

This course will provide a useful model of conflict development that can be used to diagnose and treat conflicts in the workplace.
From $24.50
Picture of Coping with Change

Coping with Change

Change can be unsettling but it is constant in today’s world.
From $19.50
Picture of Cours de santé et sécurité au travail pour les petites entreprises

Cours de santé et sécurité au travail pour les petites entreprises

Les entreprises prospères de toutes tailles reconnaissent l'impact qu'ont la santé et sécurité au travail sur leur performance. Les accidents et maladies professionnelles agissent directement sur votre profit net.
From $29.50
Picture of Cross Cultural Training

Cross Cultural Training

The number of people who travel abroad for work, study and pleasure is on the increase. It is essential that international travellers have a basic understanding of cultural differences and how those differences affect communications, work and social relationships.
From $37.50
Picture of Customer First Series (11 modules)

Customer First Series (11 modules)

Increase sales by improving customer service
From $49.50
Picture of Customer Loyalty Improvement

Customer Loyalty Improvement

This course will provide employees and managers with a basic understanding of and tools for building customer loyalty.
From $19.50
Picture of Customer Service Certificate

Customer Service Certificate

This certificate program improves customer service by looking at maintaining customers, first impressions, overcoming barriers, diffusing tensions and improving telephone skills.
From $39.50
Picture of Customer Support

Customer Support

This course teaches you to use the power of the Internet to better support customers during the sales process and to increase customer satisfaction.
From $19.50
Picture of Customers and Their Decisions

Customers and Their Decisions

This lesson will demonstrate what motivates your customers and co-workers, which will in turn enhance your relationships with them.
From $9.50
Picture of Delegating I & II

Delegating I & II

In Delegating I we look at identifying the two components of delegating and in Delegating II, we identify the four key components of effective delegating.
From $24.50