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understanding-customer-interaction

Understanding Customer Interaction

Understanding Customer Interaction will help you be prepared to handle just about any customer service situation you encounter. You will also learn how to put your customers at ease by providing exceptional service.
From $9.50
Picture of Understanding Financial Statements

Understanding Financial Statements

This module presents information about the fundamentals of reading and understanding financial statements. It shows how various work activities can and do affect the financial health of an organization, and introduces concepts, examples and knowledge that non-financially oriented decision makers should know.
From $19.50
using-leadership-basics

Using Leadership Basics

The Strategies and Tips in this module teach you how to foster innovation, provide appropriate direction, and develop and maintain positive relationships.
From $19.50
Picture of Vendre votre idée

Vendre votre idée

Ce cours comprend des outils et des techniques pour vous aider à déterminer ce que l’auditoire souhaite et a besoin, des méthodes pour évaluer leurs besoins, ainsi qu'une structure pour organiser et présenter un bon discours.
From $19.50
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Picture of Vision of Leadership

Vision of Leadership

An effective leader sees the whole picture and can articulate the broad perspective to others in order to create a common purpose that mobilizes people and coordinates their efforts.
From $19.50
whats-in-a-price

What's in a Price?

In this course, the subject of price is examined into the following stand-alone, yet integrated elements: Finance Reports, Finance Ratios, Costing Methods and Pricing Policy.
From $49.50
working-from-home-effectively

Working from Home Effectively

COVID-19 is changing the way we live and work. Suddenly, many of us are working from home and trying to do it effectively amid the chaos of self-isolation, quarantines, school closures, and around-the-clock news.
From $19.50
Picture of Writing Effective Emails

Writing Effective Emails

You will learn useful skills whether you are sending internal email or composing emails to send to clients or customers.
From $24.50