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Community Banker Management Certificate Program

Acquire the knowledge and skills you need to excel in a management position in your community bank.
SKU: P4241EN
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The Community Banker Management Certificate Program is designed to give community bankers the knowledge and skills they need to excel in a management position. This program covers four areas critical to being a successful manager in today's banking environment. Area 1: Leadership focuses on the leadership skills every successful manager needs to develop. Area 2: Managing People builds on the leadership skills explored in Area 1. Topics include motivating employees, building teams and mentoring employees. Area 3: Management Practices expands on the skills developed in Areas 1 and 2. Area 4: Issues in Banking discuss contemporary issues in banking that every manager should be aware of.

Learning Objectives:

  • Develop the leadership skills every manager must have
  • Manage your team to maximize their effectiveness
  • Develop the management skills your organization needs to succeed in today's highly competitive business environment
  • Ensure your bank has policies and procedures in place to protect customers

 Course Outline:

Introduction (7564EN) – This module is an introduction to the Community Banker Management Certificate Program.

Area 1: Leadership

  • Leadership (2402EN)
  • Presentations That Work (8066EN)
  • Communicating as a Team (2496EN)
  • Delegating I (2941EN)
  • Delegating II (2942EN)
  • Meeting Effectiveness (2493EN)
  • Ethics for Bankers (3970EN)

Area 2: Managing People

  • Employee Motivation (2683EN)
  • Creativity and Innovation in the Workplace (4663EN)
  • Developing Diverse Teams (2344EN)
  • Effective Performance Feedback (2006EN)
  • Mentoring for Improved Performance (2581EN)

Area 3: Management Practices

  • Enabling the Next Generation Enterprise (2304EN)
  • Customer Profitability Analysis (2305EN)
  • Applying the Balanced Scorecard (2306EN)
  • Implementing Process Management (2307EN)
  • Strategic Partnering (2308EN)
  • Implementing Self-Directed Work Teams (2309EN)

Area 4 Issues in Banking

  • Understanding UDAAP (6287EN)
  • Elder Financial Abuse (6282EN)
  • Children's Online Privacy Protection Act for Banks (7624EN)
  • Managing Mobile Devices for Banks (7972EN)

Community Banker Management Certificate Exam (7981EN


Target Audience:

Community Bank Managers and Management Track Employees

Products specifications
Course Language English
Length Range Over 60 Minutes
Length (Hours) 20.00
Module Number(s) 8191EN