Diversity, Unconscious Bias Training, Learn more.
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ncreasingly, major retailers, payment card processors and other third parties are targets of sophisticated cyber-criminals seeking payment card information to perpetrate fraud. With the increased threat to payment cards - debit, credit, prepaid and hybrid - community banks need to stay vigilant to mitigate loss, minimize impact to customers and combat the ever-growing problem of data compromises or breaches.
This course includes an examination.
o Defining a card security breach
o Data security threats
o Types of fraud
o Card data
o Proper acceptance procedures
o Verification and identification
o Suspicious behavior
o Compromised cards
o Customer inquiries
o Customer education
o Identity theft concerns