Module Description

The outline, objectives and skill set are detailed here for this module.

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Workplace Violence Issues For Security Officers   (0884EN)

This Security Program is designed to create and to maintain a safe and secure environment for the institution's employees to work – and for the institution's customers to conduct business. Your institution's Security Officer is responsible for developing and managing the institution's Security Program.

Module Outline

Preventing workplace safety issues – particularly acts of workplace violence – requires the Security Officer and members of the institution's Crisis Management Team to develop a special skill-set. Responding to these issues requires a thorough assessment of the tools the institution may have to acquire or use to resolve those issues. There is no single policy, procedure, practice or training program that will – by itself – significantly reduce or eliminate acts of workplace violence. What's necessary is applying multiple solutions simultaneously on an institution-wide scale, creating a Security Program that is truly evolutionary and effective.

Learning Objectives

On completion of this 1  hour module you should be able to:

  • Understand how significant workplace safety issues are within financial institutions.
  • Identify the legal issues employers face regarding workplace violence.
  • Understand why a pre-employment screening process is important.
  • Outline the prevention strategies your institution should adopt.

Skill Set

  • SECURITY