Volume 5 - Issue 1
Winter 2011

 
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New Online Banking Training Success

The Independent Community Bankers of America (ICBA) have launched their new Online Certification Portfolio with great success. In response to the request by many certificate holders, and with guidance from the ICBA Certification Board, ICBA and Vubiz created an Online Certification Portfolio which allows members to review and manage their certification(s) at their convenience.

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NEW HR Certification Program now Online

Brand new this year, we’ve just launched an online version of a comprehensive HR Certificate Program from Employers Group with a California focus. "HR laws and practices are different in California," explains Learning Services Director Jeffrey Hull of Employers Group. "That is why we worked in partnership with Vubiz to create a convenient eight module, e-learning certification program focusing on California and the interrelationship with federal laws. HR Executives can now be sure their HR staff is proficient and knowledgeable of California compliance through not only the interactive content, but through proficiency exams included in each module as well as a final exam."

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New Discrimination Stats and New Online Prevention Program

The US Equal Employment Opportunity Commission (EEOC) released its charge filing statistics for the 2010 Fiscal Year, showing that the EEOC had received the highest number of discrimination charges in its 45-year history. EEOC received the highest number of charges in retaliation cases (36.3%) followed by race discrimination (35.9%) and Sexual discrimination (29.1%). Disability discrimination charges also increased in 2010.

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Accessible Customer Service Elearning Course

Customer service training in promoting accessibility for the disabled is now the law in Ontario. The new law makes it mandatory to train every organization in Ontario that employs 1 or more persons in Accessibility for Ontarians with Disabilities Act (AODA) Customer Service Standard training by the end of 2011.

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NFIB: HR for Small Business

Human resources play a key factor in a company’s ability to build and sustain competitive advantage and therefore play a critical role in business enterprises. Over the past few decades, human resource management has changed and become much more complex – mostly due to external influences such as technology, a growing litigious environment, customer demands, foreign competition or the globalization of business.

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NEW COURSE: Social Networking

Social media has exploded and grown beyond all expectations. Due to a strong demand, Vubiz is launching a new course to help businesses navigate and leverage the power of social media platforms like Facebook, Twitter and YouTube. Word of mouth has become an extraordinarily powerful influence in the consumption of products and services worldwide. From a business perspective, every person using the Internet is either an existing customer or a potential customer.

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